How far is Barcelo Maya Palace from Aeropuerto de Playa del Carmen?
The hotel is 25 km from Aeropuerto de Playa del Carmen.
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Barcelo Maya Palace, Xpu Ha
367US$
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Key details
About Resort
Carretera Chetumal Puerto Juarez,Km. 266,3,
Xpu Ha,
Mexico,
77750,
Quintana Roo
- Close to the beach
Perfect
8.0
8.8
4.4
4.8
Loved by guests
"With Premium level we had access to all of the Barcelo properties except the all adult one."
"The beach was very clean and the water was so beautiful and clear that you could see the ocean floor."
"The resort is immaculately cared for and very clean with gorgeous grounds."
Barcelo Maya Palace offers a 5-star experience with luxurious amenities and extensive facilities, including access to six hotels and a range of on-site dining options. This Xpu Ha hotel features exclusive services and
Rooms & Amenities
All rooms at Barcelo Maya Palace are either
Dining & Leisure
The hotel features
Activities & Wellness
Barcelo Maya Palace caters to families and adventure seekers with unique attractions such as an
Location & Transportation
The hotel is strategically placed near several attractions, including the
Must-do experiences
- Swim in the cenotes at Parque Dos Ojos for breathtaking views.
- Sample authentic tacos al pastor at Taqueria El Pibil in Tulum.
- Visit the ancient ruins of Tulum for stunning ocean vistas.
- Explore the vibrant Xpu-Ha beach market for local crafts.
- Enjoy fresh seafood at the hidden gem, El Tigrillo in Puerto Aventuras.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite Pool View
2 persons
45 m²
3 Single beds
Pool view
Shower
Coffee machine
room details
Suite Junior
2 persons
45 m²
2 Double beds
Shower
Coffee machine
room details
Junior Suite
2 persons
45 m²
2 Double beds
Shower
Coffee machine
room details
Junior Suite Pool View Premium Level
2 persons
45 m²
2 Double beds
Pool view
Shower
Coffee machine
room details
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Price and Room Availability Calendar
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Wind surfing
- Snorkelling
- Tennis court
- Bowling
- Billiard tables
- Darts
- Table tennis
- Mini golf
- Yoga class
- Aerobics
Guest Parking
- Dryer
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Board games
- Children's pool
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Sun loungers
- Casino
- Aqua park
- Live entertainment
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Solarium
- Sauna
- Steam room
- Facial
- Treatment room
- Beauty treatment
- Massage
- Shallow end
Room features
- Air conditioning
- Mini-bar
- Dressing area
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
At Barceló Maya Palace, a delightful array of dining experiences awaits, each offering a taste of diverse cuisines that reflect the vibrant tapestry of flavors found throughout the region. From sizzling Brazilian meats to exquisite seafood, guests can indulge in culinary excellence amidst inviting settings.
Rodizio
Brazilian
Ambiance
A lively atmosphere reminiscent of traditional Brazilian steakhouses, perfect for gatherings with family and friends.
Key Offerings
Guests can delight in succulent cuts of meat served directly from skewers, paired with an array of flavorful sides.
Reservation
No
Hours vary.
Caribe
Seafood
Ambiance
An inviting seaside setting where ocean breezes enhance the dining experience, perfect for special occasions or casual meals.
Key Offerings
Savor fresh catches prepared with local spices, along with a selection of mouthwatering seafood dishes.
Reservation
No
Hours vary.
Brasserie
French
Ambiance
A charming venue that exudes Parisian flair, creating an elegant backdrop for romantic dinners or intimate gatherings.
Key Offerings
Feast on classic French dishes, such as coq au vin and delicate pastries, all artfully presented.
Reservation
No
Hours vary.
La Hacienda
International, Vegetarian
Ambiance
Welcoming atmosphere that reflects the essence of Latin culture, making it a cozy spot for family dining.
Key Offerings
A diverse menu featuring vegetarian favorites and international dishes, highlighting vibrant flavors and fresh ingredients.
Reservation
No
Monday to Sunday: 07:00 - 10:30 (Breakfast), 12:30 - 15:00 (Lunch), 18:30 - 22:00 (Dinner)
Coral Grill
Grill/BBQ
Ambiance
Relaxed outdoor setting, perfect for soaking up the sun while enjoying delicious grilled fare.
Key Offerings
Indulge in delightful brunches, lunches, and dinners, featuring grilled meats and fresh sides in a casual environment.
Reservation
No
Monday to Sunday: 10:00 - 18:30
Mirador
International
Ambiance
A bright and airy venue with stunning views, ideal for enjoying meals with a scenic backdrop.
Key Offerings
Offers a mix of international favorites for breakfast, lunch, and dinner, along with delightful beverages.
Reservation
No
Hours vary.
Location
Carretera Chetumal Puerto Juarez,Km. 266,3,
Xpu Ha,
Mexico,
77750,
Quintana Roo
Map view
Carretera Chetumal Puerto Juarez,Km. 266,3,
Xpu Ha,
Mexico,
77750,
Quintana Roo
City landmarks
Lake
Cenote Azul
1.3
km
Landmark
Cenote snorkeling
2.1
km
Nature reserve
Kantun Chi
1.3
km
Landmark
Cenote, Garden of Eden
1.1
km
Landmark
Cenote Media Luna
690 m
Landmark
TAO Wellness Center
1.7
km
Landmark
Dolphinaris Barcelo
2.1
km
Landmark
Cenote Cristalino
1.1
km
Landmark
Jardin Del Eden Cenote
2.0
km
Landmark
CEDAM Museum
2.2
km
Landmark
Eco-Park Santuario De Los Guerreros
6.4
km
Landmark
Blue Cenote
1.4
km
Museum
Underwater Museum C.e.d.a.m
1.6
km
Landmark
Puerto Aventuras Beach Marina and Golf Resort
1.6
km
Landmark
Chikin Ha
2.4
km
Landmark
Cenote Eden
2.0
km
Landmark
Cenote Ponderosa
2.0
km
Beach
Xpu-Ha Beach
2.9
km
Night club
Rauxa Show
2.5
km
Landmark
Cenote Chac-Mool
2.6
km
Landmark
Cenote Abierto
2.9
km
Landmark
Xotik-Ha
2.9
km
Landmark
Cenote Minotauro
3.4
km
Landmark
Dolphinaris Riviera Maya Park
4.2
km
Landmark
Cenote TajMa Ha
4.0
km
Marina
Marina Puerto Aventuras Office
6.4
km
Zoo
Dolphin Discovery Riviera Maya
6.4
km
Nearby
Ruin
Adoratorio
110 m
Beach
Caleta Chac-hal-al
200 m
Restaurants
Marenostrum
990 m
Calle 20 Esq 25 Playa Del Carmen Quintana Roo
Explore Xpu Ha
Local Highlights near Barcelo Maya Palace
Cenote Azul
16 minutes walking
Cenote Azul is renowned for its vibrant blue waters, offering great spots for swimming and picnicking among lush greenery.
Kantun Chi
16 minutes walking
Kantun Chi is an eco-park with cenotes, where visitors can enjoy guided tours and learn about local flora and fauna.
Marenostrum
12 minutes walking
Marenostrum serves fresh seafood in a casual beachside setting. Their ceviche is a must-try, paired with stunning ocean views.
Rauxa Show
30 minutes drive
Rauxa Show combines dining with an exciting live performance, perfect for an entertaining evening out.
Getting around
Reviews and Ratings
Feedback from previous guests about their experience.
Riley
United Kingdom,
February
2025
9.6/10
Our stay at Barcelo Maya Palace was absolutely wonderful! The service was outstanding, and the food was incredible, especially at the a la carte restaurants. The pools and activities for the kids made it family-friendly and entertaining. However, the sheer size of the resort might be overwhelming for those with mobility issues. Overall, it was an exceptional value for an all-inclusive experience, and we can't wait to return!
Rooms
9.0
The rooms were spacious, clean, and provided a comfortable stay for our family.
Service
10.0
The service was exceptional, with staff going above and beyond to ensure we had a great experience.
Location
9.0
The resort is beautifully located under palm trees, offering easy access to various activities, including the beach for snorkeling.
Dining
10.0
The dining options were fantastic! We truly enjoyed the buffet and the variety of a la carte restaurants available.
Facilities
10.0
The facilities were fantastic, featuring multiple pools, a water park for kids, and various recreational activities.
Ralph
United Kingdom,
January
2025
6.6/10
My stay at the resort was filled with ups and downs. The beach and snorkeling right off the hotel were fantastic, and the staff made us feel welcomed. However, the check-in process was chaotic, and the dining options, especially a la carte, left a lot to be desired. Despite the friendly service, I don't think the premium upgrade was worth it given the issues we faced.
Rooms
7.0
The room was nice but not as spacious as we expected with the double beds instead of queens.
Service
5.0
The staff tried their best, but there were too many mistakes with the service, especially during check-in and check-out.
Location
9.0
The resort has a prime spot right by the beach, making it easy to enjoy the ocean and activities.
Dining
5.0
Dining was a mixed experience; while the buffets had good variety, the a la carte restaurants fell short on taste and quality.
Facilities
7.0
The amenities were good, and the pool area was enjoyable, but improvements are needed in various areas.
Jessica
United Kingdom,
December
2024
6.6/10
I had a mixed experience at Barcelo Maya Palace. While the beautiful grounds and kid-friendly amenities were highlights, the dining options and front desk service left much to be desired. The pools were impressive and the beach was lovely, but issues with the room and the initial service detracted from the overall experience.
Rooms
6.0
Our room was beautifully maintained by housekeeping, but unfortunately, the AC was not working well and the first floor unit had a musty smell.
Service
5.0
The front desk service was disappointing as they failed to accommodate our room preferences and requests for a crib multiple times.
Location
7.0
The resort is located next to the beach with easy access to various amenities, though our room was quite a distance from everything.
Dining
5.0
Dining was a mixed bag; while I enjoyed some meals, the overall food quality, especially at the buffet and select a la carte restaurants, was average.
Facilities
8.0
The beach and pools were stunning and well-maintained, offering plenty of activities for families.
Paul
United Kingdom,
November
2024
9.0/10
I recently had a fantastic experience at this resort, particularly appreciating the clean and spacious rooms, as well as the attentiveness of the staff. The pool and beach areas were wonderful, perfect for relaxation. However, I did find the ocean entrance a bit tricky due to hidden rocks and drop-offs. Overall, it's a great value for a luxurious getaway with minor drawbacks in the beachfront.
Rooms
9.0
The rooms were exceptionally clean, spacious, and comfortable, providing a lovely garden view.
Service
10.0
Service was outstanding, with staff members going above and beyond to ensure a wonderful stay.
Location
8.0
The resort is located right by the beach, offering easy access to the beautiful ocean, although the water entrance could use some improvements.
Dining
9.0
Dining options were varied and excellent; restaurant Caribe particularly stood out for its amazing dishes and friendly service.
Facilities
9.0
The facilities, especially the pool area and spa services, were top-notch and well maintained.
Jonathan
United Kingdom,
November
2024
8.8/10
My experience at the Barcelo Maya Palace was incredible! The beach was gorgeous and the resort felt like a dream come true. The rooms were well-maintained, and the variety of dining options was impressive. However, the hotel is starting to show its age, and some amenities could be improved. Overall, it was a great value for a fun family trip.
Rooms
9.0
The rooms were comfortable and beautifully maintained, providing a quiet garden view that made for a relaxing stay.
Service
10.0
The staff went above and beyond to ensure a welcoming atmosphere, which made our experience even better.
Location
9.0
Sitting right on the beach gave us constant access to stunning views and a nice breeze. Additionally, the proximity to other resorts granted us plenty of activities.
Dining
8.0
Dining was a highlight for us, with a wide array of delicious options from different cuisines. However, some experiences with the buffet and scheduled dinners could be better.
Facilities
8.0
The resort offered plenty of amenities and activities, including great water sports options, although some facilities were a little pricey relative to their value.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
At the hotel Barcelo Maya Palace guests are invited to a full breakfast served for free.
Children & extra beds
There are no extra beds provided in a room.
There are no cots provided in a room.
Pets
Pets are not allowed.
Year renovated:
2009
Number of rooms:
3604
FAQs
About Barcelo Maya Palace
What dining options are available at Barcelo Maya Palace?
The hotel features 7 restaurants, including those that specialize in Brazilian, French, and Caribbean cuisines.
What are some of the key facilities at Barcelo Maya Palace?
Key facilities include 11 pools, a U-Spa, fitness center, and a children's play area.
What amenities are provided in the rooms at Barcelo Maya Palace?
Rooms feature air conditioning, a flat-screen TV, and a mini fridge bar.
What is the check-in and check-out policy of Barcelo Maya Palace?
Check-in is at 15:00 and check-out is by 12:00.
Does Barcelo Maya Palace have a beach access?
The hotel is located on a stunning 2 km private beach.
What entertainment options does Barcelo Maya Palace offer?
Guests can enjoy live music performances, themed dinner nights, and a nightclub with free admission.
Is there a kids' club at Barcelo Maya Palace?
The property includes a kids' club and a children's pool.
What are the nearby attractions to Barcelo Maya Palace?
Nearby attractions include Tulum archaeological site (35 km) and Xel-Há natural park (30 km).
Is parking available at Barcelo Maya Palace?
Private parking is available on-site for free, without the need for a reservation.
What sports facilities are available at Barcelo Maya Palace?
The hotel features tennis courts, a mini-golf course, and water sports activities including snorkeling and jet skiing.
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